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Marketing Your Accounting Services: Part 1

Marketing Your Accounting Services: Part 1

In Accountants On April 20, 2013

The intent of marketing is to take action that results in greater exposure and the increased likelihood of more sales.  Marketing does…

The Costs of Replacing a Full-time Employee

5 Ways to Energize Your Staff

In Accountants On April 15, 2013

Even if you love your job, routine processes can bore staff resulting in a distracted workforce. Keep your staff energized with random…

Building Your Brand: Is Image Everything?

Building Your Brand: Is Image Everything?

In Accountants On April 6, 2013

Your firm’s brand is the image that is continuously presented to the outside world, customers, prospects and the greater community your firm…

Should You Offer Summer Flex Hours?

How to Set the Hours for Your Business

In Accountants, Small Business Tips On March 12, 2013

Setting your business hours might seem like a routine task, but is far from it. Some small businesses are not driven by…

How to Use Testimonials

Top 5 Tips to Increase the Long-term Loyalty of Your Best Customers

In Accountants On March 1, 2013

1. Give incredibly good customer service. Thoughtful, timely and responsive customer service goes a long way. 2. Always over-deliver. At a bare…

Increasing the Long-term Loyalty of Your Best Clients

Increasing the Long-term Loyalty of Your Best Clients

In Accountants On February 21, 2013

Have you ever wondered why almost every retailer has some variation of a customer loyalty program?  The answer is rooted in countless…

Body Language Part 2 of 2: Tips For Handling Client Meetings with Confidence

Body Language Part 2 of 2: Tips For Handling Client Meetings with Confidence

In Accountants On February 14, 2013

As a trusted advisor you will meet with clients and they will expect you to offer sound advice.  To handle these meetings…

Using Testimonials to Build Your Business

Top 5 Tips: How to Use Client Testimonials to Build Your Business

In Accountants On January 21, 2013

1. Use testimonials in all marketing collateral, for example: a. brochure b. website c. email signature line d. letterhead e. advertisements f….

What Is Your Client's Body Language Telling You?

How to Read Your Clients’ Body Language (Part 1 of 2)

In Accountants On January 15, 2013

Non-verbal communication – communication done through body language – can account for 50 to 90 percent of our communication with each other….

How to Use Testimonials

Get Testimonials and Build Your Business

In Accountants On January 10, 2013

Testimonials — positive feedback and real-world success stories from clients — are a powerful form of grassroots marketing used to generate excitement…